FAQ
The short answers, with the full story one link away.
Is the app free?
Section titled “Is the app free?”The free version works for real daily use — the paid part is a set of limits and extras, laid out in Free vs Premium. In short: prices, more than 2 stores, more than 10 customers/suppliers, custom fields, watermark-free printing.
I don’t see prices — how do I enter them?
Section titled “I don’t see prices — how do I enter them?”Prices are off until Use Prices is on in Settings → Prices — it’s part of Premium. In StoDo Online there’s a second gate: your profile must grant price View — otherwise the database owner has hidden them from your role on purpose.
Is there a limit on the number of items?
Section titled “Is there a limit on the number of items?”No. Goods are unlimited in both editions, free included — the free version’s limits are elsewhere.
How do I change the language?
Section titled “How do I change the language?”Settings → General → Select language — the app’s language is independent of the phone’s, and changing it restarts the app.
How do I change the currency?
Section titled “How do I change the currency?”Settings → Prices → Currency. Picking a currency sets its usual symbol and format; the Symbol / Format / Decimals cells fine-tune it. The currency is a display setting — amounts are never converted.
Can quantities have decimals?
Section titled “Can quantities have decimals?”Yes — set Number of digits after decimal point in Settings → Item fields (the on Quantity), and switch on Unit of Measure there too, so each item can carry its unit (kg, m, l) on its card. Price decimals are separate, in Prices.
How do I hide items that are out of stock?
Section titled “How do I hide items that are out of stock?”Open Goods, tap → List settings, and switch on Hide zero entries. Items with zero quantity in the current store drop out of the list (and out of its printout); items below zero stay, so a mistake doesn’t disappear with them. Details in the Goods reference.
Can several people work together?
Section titled “Can several people work together?”That’s exactly what StoDo Online is: one cloud database, a user per teammate, with profiles deciding who may do what. StoDo Simple is single-user by design — the comparison, and the migration path when you outgrow it.
Why does the app refuse an outgoing operation?
Section titled “Why does the app refuse an outgoing operation?”Most likely the quantity would go below zero — the app says so: “Operation can result in negative quantity in stock for …. Action cancelled!”. Either correct the stock (a stock-taking fixes reality) or allow negative stock in Item fields (the on Quantity).
My camera doesn’t scan
Section titled “My camera doesn’t scan”Switch the scanner engine in Settings → Barcode scanner — the troubleshooting guide has the full checklist.
Moving to a new phone?
Section titled “Moving to a new phone?”Still need help? Contact us